Legal
Tranvoro Support
Need help with Tranvoro?
1. Product & Technical Support
For questions about:
- your Tranvoro account;
- shipments;
- CRM;
- quotations;
- customer portal;
- integrations;
- API access;
- MCP;
- AI functionality;
- application errors; or
- other Tranvoro functionality
contact:
Email: support@tranvoro.com
2. Subscription & Billing
For questions about:
- subscription payments;
- payment methods;
- Paddle transactions;
- invoices;
- cancellation; or
- refunds
you can contact Tranvoro at:
Email: support@tranvoro.com
Payment-related transactions are processed through Paddle, and certain billing and refund requests may be handled through Paddle's buyer-support service.
3. Security Issues
If you believe your Tranvoro account has been accessed without authorization, contact:
Include “Security” in the subject line.
Do not send passwords, API keys, access tokens, or complete payment-card numbers by email.
4. Legal & Privacy Requests
For legal, privacy, or data-related questions:
Email: support@tranvoro.com